Cancellation policy

Some items in our shop may be offered as a subscription, pre-order, or trial before purchase. This cancellation policy explains how to modify or cancel these types of purchases.

Subscriptions
By subscribing, you will receive repeated deliveries. These are based on the duration and frequency of the subscription you selected.
Your payment information will be stored securely, and you will be charged for each delivery unless you choose to pay in advance.
Some subscriptions may automatically renew at the end of their term. If you do not wish to renew a subscription, you can cancel it.
If you wish to cancel or modify your subscription, you can do so at any time. Your order confirmation emails contain links to your order. You can manage your subscription from there.
See our Refund Policy for more details on returns and refunds.

Pre-orders
When you purchase a pre-order, you are buying a product that is out of stock or will be available soon. We may withhold payment or take a partial deposit at the time of ordering, save your payment method, and then process the full or remaining payment at a later date.
You can cancel a partially paid pre-order that has not yet been processed. If the order has been processed, you cannot cancel it, but you can request a full or partial refund. See our Refund Policy for more details on returns and refunds.